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Hi All,

I've just installed openstudio 2.3, but am not able to launch the app. I can open OSM files in the sketchup plugin (working in sketchup 17) just fine, but whenever i push the "launch openstudio" button, nothing happens. Same thing when I try double-clicking an OSM file (the .osm extension is mapped to openstudio), double-clicki the start menu shortcut, and even when i navigate directly to C:\openstudio-2.3.0\bin and double-click "openstudioapp.exe" or "openstudio.exe".

Poked around the forums, but only found recommendations to try and open the app from the program directory, which isn't working out for me! I've tried restarting/reinstalling, and have removed all old versions of openstudio.

Any ideas?

THANKS in advance!

Hi All,

I've just installed openstudio 2.3, but am not able to launch the app. I can open OSM files in the sketchup plugin (working in sketchup 17) just fine, but whenever i push the "launch openstudio" button, nothing happens. Same thing when I try double-clicking an OSM file (the .osm extension is mapped to openstudio), double-clicki the start menu shortcut, and even when i navigate directly to C:\openstudio-2.3.0\bin and double-click "openstudioapp.exe" or "openstudio.exe".

Poked around the forums, but only found recommendations to try and open the app from the program directory, which isn't working out for me! I've tried restarting/reinstalling, and have removed all old versions of openstudio.

Any ideas?

THANKS in advance!

I've just installed openstudio 2.3, but am not able to launch the app. I can open OSM files in the sketchup plugin (working in sketchup 17) just fine, but whenever i push the "launch openstudio" button, nothing happens. Same thing when I try double-clicking an OSM file (the .osm extension is mapped to openstudio), double-clicki the start menu shortcut, and even when i navigate directly to C:\openstudio-2.3.0\bin and double-click "openstudioapp.exe" or "openstudio.exe".

Poked around the forums, but only found recommendations to try and open the app from the program directory, which isn't working out for me! I've tried restarting/reinstalling, and have removed all old versions of openstudio.

Any ideas?

THANKS in advance!ideas?

I've just installed openstudio 2.3, but am not able to launch the app. I can open OSM files in the sketchup plugin (working in sketchup 17) just fine, but whenever i push the "launch openstudio" button, nothing happens. Same thing when I try double-clicking an OSM file (the .osm extension is mapped to openstudio), double-clicki the start menu shortcut, and even when i navigate directly to C:\openstudio-2.3.0\bin and double-click "openstudioapp.exe" or "openstudio.exe".

Poked around the forums, but only found recommendations to try and open the app from the program directory, which isn't working out for me! I've tried restarting/reinstalling, and have removed all old versions of openstudio.

Any ideas?