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Hi Aida, It seems that you haven't added our BIMserver Plugin(OSMSerializer) into BIMserver. Please download the latest OSMSerializer from here https://github.com/BIMDataHub/OsmSeri... and put it under the BIMserver/plugin folder. Then restart BIMserver, and retry the download.

The problem is that: the program stored BIMserver settings in the computer, usually registry, and read it automatically next time. In version 1.8.0, this bug will appear if you click OK at the settings prompt without any inputs. Next time the program runs, it will read the empty settings in so that the settings prompt will not pop out (We try to reuse the settings so that you don't need to enter BIMserver credentials every time). Version 1.9.0 fixed this issue and will not write the empty settings. But if the empty settings is already there(created by v 1.8), then the settings prompt will still not pop up.

Solution: go to your registry in run->regedit.exe In HKEY_CURRENT_USER -> Software -> OpenStudio -> BIMserverConnection, delete all four attributes(addr, port, psw, usrname) by simply selecting all four name, right click, Delete. Now if you retry the application, it should work.

Note that the Import from IFC function needs to pair with BIMserver to be able to function normally (You don't need to learn how to use BIMserver, you just need it running properly in the background with a OSMSerializer plugin that we developed.). Please follow this tutorial to download and setup BIMserver: http://nrel.github.io/OpenStudio-user...

In Mac, there isn't a registry, but you can find the setting under your home directory: In Finder, Go->Home -> Library (if you can't see this folder, right click anywhere in your home folder->show view options, check "show Library Folder") -> Preferences, delete the com.openstudio.BIMserverConnection.plist file. Then restart the computer, this problem should be solved.

Please let me know if it solves your problem.

Hi, this is Chong from the developer team of this function. This is a problem caused by version 1.8.0 and I can help you to resolve it. What is the operating system are you using?