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Cannot open OpenStudio software

Hello. I hope you are safe and well. I have recently decided to start modeling in OpenStudio. I downloaded the latest version of the application (1.2.0) and also the latest release (3.2.1) and installed them. But when I try to open the software, this error comes up: "Measure Manager crashed, trying to restart, ....., Error: Unknown encoding name - CP720". I searched and found people having similar problems, but none of the mentioned solutions applied to my case. Can you please help me with this?

Cannot open OpenStudio software

Hello. I hope you are safe and well. I have recently decided to start modeling in OpenStudio. I downloaded the latest version of the application (1.2.0) and also the latest release (3.2.1) and installed them. But when I try to open the software, this error comes up: "Measure Manager crashed, trying to restart, ....., Error: Unknown encoding name - CP720". I searched and found people having similar problems, but none of the mentioned solutions applied to my case. Can you please help me with this?

Cannot open OpenStudio software

Hello. I hope you are safe and well. I have recently decided to start modeling in OpenStudio. I downloaded the latest version of the application (1.2.0) and also the latest release (3.2.1) and installed them. But when I try to open the software, this error comes up: "Measure Manager crashed, trying to restart, ....., Error: Unknown encoding name - CP720". I searched and found people having similar problems, but none of the mentioned solutions applied to my case. Can you please help me with this?