Cannot open OpenStudio software

asked 2021-08-10 16:18:41 -0500

Beny1396 gravatar image

updated 2021-08-17 11:29:18 -0500

Hello. I hope you are safe and well. I have recently decided to start modeling in OpenStudio. I downloaded the latest version of the application (1.2.0) and also the latest release (3.2.1) and installed them. But when I try to open the software, this error comes up: "Measure Manager crashed, trying to restart, ....., Error: Unknown encoding name - CP720". I searched and found people having similar problems, but none of the mentioned solutions applied to my case. Can you please help me with this?

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This seems like an error with the OpenStudio CLI which is part of the OpenStudio SDK. I opened this issue. In the mean time you could try changing your systems code page to UTF-8 (unicode)?

macumber gravatar image macumber  ( 2021-08-11 22:59:17 -0500 )edit

Hello, Thanks for your answer, Dan. It seemed that the problem was with the encoding. I changed the encoding to unicode as you suggested, and the problem was solved. Thanks big time!

Beny1396 gravatar image Beny1396  ( 2021-09-28 12:55:19 -0500 )edit