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Design Builder Annual Daylighting

Hi everyone! so im new in design builder and i have the version 6.1.6.8. there is an error what i cannot find out what should i do with it, and i have tested almost anything to resolve it. when i click ok to run the annual daylighting (even in design builder templates) theres this error "an internal error has occurred. daylight simulation has been aborted" just like the guy in the link https://unmethours.com/question/38368/daylighting-internal-error/ . (sry i couldnt upload images cause the site says i cant <10 points) help me plz !

Design Builder Annual Daylighting

Hi everyone! so im new in design builder and i have the version 6.1.6.8. there is an error what i cannot find out what should i do with it, and i have tested almost anything to resolve it. when i click ok to run the annual daylighting (even in design builder templates) theres this error "an internal error has occurred. daylight simulation has been aborted" just like the guy in the link https://unmethours.com/question/38368/daylighting-internal-error/ . (sry i couldnt upload images cause the site says i cant <10 points) help me plz !