Question-and-Answer Resource for the Building Energy Modeling Community
Get started with the Help page
Ask Your Question

Revision history [back]

click to hide/show revision 1
initial version

Problem loading OpenStudio with sketchup on laptop but not desktop

I am trying to run Sketchup 2017 v 17.1.173 with OpenStudio-2.8.0 on both a desktop and laptop:

Mac desktop running OS 10.12.6 Mac laptop running OS 10.13.6

On desktop, OpenStudio extension loads and works.

On laptop, starting up SketchUp, get message "Error loading OpenStudio SketchUp Plug-In: cannot load such file -- OpenStudio/OpenStudio-config".

in extension manager on desktop, OpenStudio has “outdated signature” and does not allow updates; loading policy for extensions set to “unrestricted” in extension manager on laptop, OpenStudio has “unsigned” and does not allow updates; loading policy for extensions set to “unrestricted” (so, as I understand it, should load extensions on both systems)

I have examined the file OpenStudio/OpenStudio-config on both systems and they appear to be identical with identical rw preferences.

I have tried deleting and reinstalling sketchup and OpenStudio on the laptop, but it doesn't help. The only substantive difference I can see between the two is that the laptop has a more recent version of the Mac OS 10 operating system. Has anyone else seen this problem, and if so, have they found how to fix it?

Problem loading OpenStudio with sketchup on laptop but not desktop

I am trying to run Sketchup 2017 v 17.1.173 with OpenStudio-2.8.0 on both a desktop and laptop:

Mac desktop running OS 10.12.6 Mac laptop running OS 10.13.6

On desktop, OpenStudio extension loads and works.

On laptop, starting up SketchUp, get message "Error loading OpenStudio SketchUp Plug-In: cannot load such file -- OpenStudio/OpenStudio-config".

in extension manager on desktop, OpenStudio has “outdated signature” and does not allow updates; loading policy for extensions set to “unrestricted” in extension manager on laptop, OpenStudio has “unsigned” and does not allow updates; loading policy for extensions set to “unrestricted” (so, as I understand it, should load extensions on both systems)

I have examined the file OpenStudio/OpenStudio-config on both systems and they appear to be identical with identical rw preferences.

I have tried deleting and reinstalling sketchup and OpenStudio on the laptop, but it doesn't help. The only substantive difference I can see between the two is that the laptop has a more recent version of the Mac OS 10 operating system. Has anyone else seen this problem, and if so, have they found how to fix it?