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Importing IFC file in OppenStudio, when I click in the option Download OSM File, the error **"No Serializer PluginConfiguration found where name = Osm"**

Good morning, I have followed all the steps for install the complement for import IFC files in OpenStudio. But when I click in the option Download OSM File, the error "No Serializer PluginConfiguration found where name = Osm" appears and it doesn´t create a OSM file. I will apreciate any help you could give to me. Regards, Elena

Importing IFC file in OppenStudio, when I click in the option Download OSM File, the error **"No Serializer PluginConfiguration found where name = Osm"**

Good morning, I have followed all the steps for install the complement for import IFC files in OpenStudio. But when I click in the option Download OSM File, the error "No Serializer PluginConfiguration found where name = Osm" appears and it doesn´t create a OSM file. I will apreciate any help you could give to me. Regards, Elena