not fully enclosed and heating load

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Hi,

I have two questions:

1. one of my zone is not fully enclosed and there is some errors message but I dont understand the meaning
2. calculated design heat load is zero, we are here not use heating load. How to solve this error?

Please see EnergyPlus error file below

Program Version,EnergyPlus, Version 9.5.0-de239b2e5f, YMD=2023.04.20 16:19,
************* Beginning Zone Sizing Calculations
** Warning ** CalculateZoneVolume: The Zone="KM WC LT2" is not fully enclosed. To be fully enclosed, each edge of a surface must also be an edge on one other surface.
**   ~~~   **   The zone volume was calculated using the floor area times ceiling height method where the floor and ceiling are the same except for the z-coordinates.
**   ~~~   **   The surface    "A8329B" has an edge that is either not an edge on another surface or is an edge on three or more surfaces: 
**   ~~~   **     Vertex start { 0.1234, 4.3450, 6.9800}
**   ~~~   **     Vertex end   { 0.1234, 4.3450, 3.6000}
**   ~~~   **   The surface    "91CD98" has an edge that is either not an edge on another surface or is an edge on three or more surfaces: 
**   ~~~   **     Vertex start { 0.1234, 6.2450, 3.6000}
**   ~~~   **     Vertex end   { 0.1234, 6.2450, 6.9800}
**   ~~~   **   The surface    "97F56C" has an edge that is either not an edge on another surface or is an edge on three or more surfaces: 
**   ~~~   **     Vertex start { 0.1234, 6.2450, 6.9800}
**   ~~~   **     Vertex end   { 0.1234, 4.3450, 6.9800}
**   ~~~   **   The surface    "97F56C" has an edge that is either not an edge on another surface or is an edge on three or more surfaces: 
**   ~~~   **     Vertex start { 0.1234, 4.3450, 3.6000}
**   ~~~   **     Vertex end   { 0.1234, 6.2450, 3.6000}
** Warning ** Calculated design heating load for zone=K TIDUR LT1 is zero.
**   ~~~   ** Check Sizing:Zone and ZoneControl:Thermostat inputs.
** Warning ** Calculated design heating load for zone=R KELUARGA is zero.
**   ~~~   ** Check Sizing:Zone and ZoneControl:Thermostat inputs.
** Warning ** Calculated design heating load for zone=KAMAR TIDUR LT2 is zero.
**   ~~~   ** Check Sizing:Zone and ZoneControl:Thermostat inputs.
** Warning ** Calculated design heating load for zone=KAMAR TIDUR UTAMA is zero.
**   ~~~   ** Check Sizing:Zone and ZoneControl:Thermostat inputs.
** Warning ** Calculated design heating load for zone=VOID is zero.
**   ~~~   ** Check Sizing:Zone and ZoneControl:Thermostat inputs.

thank you very much in advance where I can send the idf files for your checking

regards, Budijanto Chandra