Project Run fails (Not Responding) and file disappears

asked 2023-01-11 13:12:45 -0500

muhl's avatar

updated 2023-01-11 13:50:36 -0500

Running a basic model before entering optimization options in BEOpt v3. I copy a basic file from another location, then open the new file. I make updates, draw the building layout, then save throughout changes. When I click "Run", the Retrofit file disappears from the folder and fails in Windows as Not Responding. No file to share, as it is no longer in the folder. This issue occurred three times already. I have both v2.8 and v3.0 on my laptop. I select 3.0 by selecting "Open With" and getting approval by the software to proceed. Screenshot attached.I will update if the 3.0.0-4 addresses the issue. C:\fakepath\SharedScreenshot.jpg

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I've not seen this behavior before. The good news is that you can apparently reproduce the problem over and over. When you click Run and it prompts you to auto-save, does BEopt behave correctly if you A) choose to save to a new filename, or B) click Cancel (in which case it won't try to auto-save)?

shorowit's avatar shorowit  ( 2023-01-11 14:03:29 -0500 )edit

It does not prompt at all. After I click Run, the software fades and shows "Not Responding". I found I was able to get a project to work correctly if I did not Drag+Drop from my template file to a new folder and instead copy+paste the template into a new folder.

muhl's avatar muhl  ( 2023-01-11 14:10:52 -0500 )edit

Huh. I have no idea why those two approaches would be different, nor why BEopt would choke on one of them.

shorowit's avatar shorowit  ( 2023-01-11 14:21:50 -0500 )edit

I've tried a couple times, but now the drag+drop vs. copy+paste isn't working either. Something else is failing. Consistently occurring, such that I've rebuilt multiple models, but not every time.

muhl's avatar muhl  ( 2023-01-11 14:39:47 -0500 )edit

I have started saving the project as a new file name before I click Run. This seems to keep the project in the file and complete normally, except that a new file of the original name is sometimes added to the folder.

muhl's avatar muhl  ( 2023-01-11 16:57:23 -0500 )edit