Openstudio did not recognize windows and doors

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I am a new user, learning openstudio software and sketchup for academic building energy studies.

I watched some tutorials, doing the same steps, but the model in openstudio does not recognize simple windows and doors. Sorry, if it is a stupid question, but I cannot find solution.

The first picture ilustre the example. The second, inspector data. The third, it is possible to see the model geometry in openstudio. Anyone can help?