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DLL Errors installing OS and E+ on Windows 11?

asked 2022-02-04 09:13:06 -0600

Ed May's avatar

updated 2022-02-04 12:10:19 -0600

Hi all,

I wonder if anyone has had any luck installing OpenStudio Application 3.3 or EnergyPlus on Windows 11, specifically on Parallels on a Mac?

I have been successfully running E+ and OS on my mac using Windows 10 for years in the Parallels environment, but trying to install on a new Mac and I'm getting lots of errors now? I wonder if anyone knows where to look for guidance on how to successfully install and manage these errors?

OpenStudio Application 3.3: When I install, it all seems to run fine. But when I try and run the OpenStudio Application in Windows, I immediately get the error:

"Measure Manager has crashed, attempting to restart... unexpected ucrtbase.dll"

.... and then it crashes.

image description

EnergyPlus 9.6: When I try and install E+ on its own, it gives me the error during install:

"The code execution cannot proceed because MSVCP140.dll was not found. Reinstalling the program may fix this problem"

and then crashes.

image description

I wonder if anyone might know the solution or be able to point me in the right direction? Is it just that OS and E+ don't support windows 11 yet? Or do I need to install something else before I try and install these applications?

for context, I'm trying to install this on a:

  • Macbook Pro 2021 M1, Mac OS Monterey,
  • 12.2 all OS software up to date
  • Parallels v17
  • Windows 11, all OS software up to date
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1 Answer

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answered 2022-02-07 22:05:59 -0600

Installing the Visual C++ Redistributable libraryshould fix things (at least for EnergyPlus, not sure about OpenStudio). Specifically this version:

Issue #9264 has been posted to fix the EnergyPlus installer.

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Thank you very much @MJWitte,

That worked well for the EnergyPlus installer and I am now able to successfull install E+ and run EPLaunch. I appreciate the help. I still am unable to run OS or OSApp, but at least E+ is working now.

thanks! -Ed

Ed May's avatar Ed May  ( 2022-02-10 07:53:27 -0600 )edit

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Asked: 2022-02-04 09:13:06 -0600

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Last updated: Feb 07 '22