OpenStudio doesn't work in Sketchup Pro 2021?

asked 2021-08-31 13:06:46 -0600

mprussack
11 ●2

updated 2021-08-31 14:10:06 -0600

14155 ●83 ●24 http://bigladdersoftware.com/

I have installed OpenStudio 1.2.0 with Sketchup Pro 2021. However, after the OpenStudio installation, when I go to open a new drawing in Sketchup, it flashes the OpenStudio path dialog box for a second then the box disappears and the Sketchup window is greyed out. The only way to close Sketchup is ending it via task manager. Anyone seen this before? I tried removing OpenStudio completely but Sketchup still pops up the plugin dialog box for a second then greys out.

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I am assuming you installed OpenStudio Application 1.2.0 as well as OpenStudio SketchUp Plug-in 1.2.0? Are you using Mac or Windows? Any other extensions installed?

macumber ( 2021-09-06 22:39:33 -0600 )edit

If you uninstall OpenStudio Application and then start SketchUp, the OpenStudio SketchUp Plug-in should prompt you to select the OpenStudio Application directory. You can hit cancel and then uninstall the OpenStudio SketchUp Plug-in using the Extension Manager then restart SketchUp. Afterwards you could re-install OpenStudio Application and the SketchUp Plug-in to try again.

As a note, version 1.2.1 of both the OpenStudio Application and SketchUp Plug-in are now available.

macumber ( 2021-09-06 22:41:48 -0600 )edit

Yes, installed OpenStudio Application 1.2.0, as well as the OpenStudio Sketchup Plugin 1.2.0. Using Windows. I believe a few other extensions are installed but due to the issue my user is experiencing, I can't review the extensions. Even with Openstudio uninstalled, opening Sketchup results in the OpenStudio directory prompt flashing for a second then disappearing, and leaving Sketchup in a hung state. Can't click on anything. Only way to close Sketchup is via Task Manager.

mprussack ( 2021-09-08 09:52:43 -0600 )edit

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answered 2021-09-08 20:53:59 -0600

macumber

11968 ●22 ●21 http://automaticmagic.com/

Try going to C:\Users\<user>\AppData\Roaming\SketchUp\SketchUp 2021\SketchUp\Plugins where <user> is your user name and deleting the openstudio folder and openstudio.rbfile. Does that allow SketchUp to start? If so you can try re-installing the OpenStudio SketchUp Plug-in from https://github.com/openstudiocoalitio... or using the SketchUp Extension Warehouse.

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Removing the plugin per your instructions allowed Sketchup to start. Still had the same issue after reinstalling. For now we are leaving OpenStudio uninstalled. Thanks for the info!

mprussack ( 2021-09-10 11:46:03 -0600 )edit

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