Can't open EP launch 9-4-0 from Windows Start Menu
Hello, When I click on EP launch from the Windows (64 bit) Start menu, I get the spinning blue circle for a couple of seconds and then nothing happens. The same thing happens when I try to open the .exe file directly from the program folder.
I had my colleague install the program as well, and he is getting the same issue.
Any ideas what might be going on?
Thanks.
Hello, anyone from the E+ team able to help with this installation issue? Thanks!
Do you have 63 files (mostly .dll and .pyd) in the directly with EP_Launch.exe? Do you have a subdirectly called eplaunch under that that contains .py files and has directories under it that contain other .py files and other files?
Hi Jason, This is what I have in the program folder, see image link. I don't see a subfolder called EPlaunch. https://ibb.co/nLZ7d8x
Sorry, you are talking about EP Launch that comes with EnergyPlus 9.4.0, I was thinking you were talking about a newer version that is cross platform.
Have you used EP-Launch in the past successfully with an earlier version of EnergyPlus?