another unhandled exception

asked 2020-07-17 13:29:21 -0500

TheEnergyTutor's avatar

updated 2020-07-17 14:29:17 -0500

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There is nobody named jenkins on my computer. This appears to be hard coded somewhere.

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Jekins is used to make our builds. https://www.jenkins.io/. Can you give more context on the crash. Were you working in the HVAC tab of the OpenStudio Application, is it repeatable if you go through the same actions?

David Goldwasser's avatar David Goldwasser  ( 2020-07-17 14:54:08 -0500 )edit

I get a similar crash with os3.01. it deletes my work. Software is near useless like this. I've spent the last 2 days Trying to get it working

barrti's avatar barrti  ( 2020-07-18 10:15:51 -0500 )edit

I'm planning to work with the OpenStudio Coalition to help fix some bugs that were introduced in the OpenStudio App separation. This looks like a pretty serious issue that needs to be fixed, the fact that this crash is also destroying work is even worse. However, it seems fairly reproducible. Can you post the model here or steps to reproduce? Was this a model that was created in a previous version and updated later (it's possible the update missed some steps).

macumber's avatar macumber  ( 2020-07-18 18:47:53 -0500 )edit

If you are able to file an issue at the new OpenStudio Application repo that would be very helpful. The more information you can give to help reproduce the issue the better.

macumber's avatar macumber  ( 2020-07-19 00:56:10 -0500 )edit

The problem occurred while troubleshooting the HVAC Control of an packaged AHU with the availability manager - night cycle. This night operation does not work very well and causes me a lot of unmet heating hours in a cold climate. Also with multi-zone systems, you needs lists, but lists are not supported in OS so thus the problem. What i did, which caused the crash was editing something to do with i selected a different Availability Manager List Name just for trial and error to get this thing to work. When I did that it didn't like it and crashed.

TheEnergyTutor's avatar TheEnergyTutor  ( 2020-07-20 09:40:39 -0500 )edit

this was in the OS:AirLoopHVAC settings - 4th one down the list.

TheEnergyTutor's avatar TheEnergyTutor  ( 2020-07-20 09:41:21 -0500 )edit

@TheEnergyTutor, so you edited the forth field in the OS:AirLoopHVAC object in a text editor? That can certainly result in a file will make the SDK or the App crash. Just out of interest, is the simulation failure in this post also with a hand edited file or was that simulation failure what caused you to try and edit the file? https://unmethours.com/question/45968...

David Goldwasser's avatar David Goldwasser  ( 2020-07-20 15:54:23 -0500 )edit

More to my comment above:

  1. I cannot pick a pattern with the crashes with OS. It doesn’t seem to be related to a particular part of using OpenStudio. All I know is that the “unhandled exception” error takes out the json file.

  2. For a while, I thought it had to be a problem with Floorspace JS bit it happens fairly randomly while I am using the OS application

  3. I think restarting my PC helps?

  4. My error reads: An unhandled exception has occurred. boost::filesystem::create_directory: Access is denied: "C:/Users\MyName\Mypath to File Folder" 5, Not sure if virus protection is a problem

barrti's avatar barrti  ( 2020-07-21 01:03:38 -0500 )edit