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Design builder: how can i open file which i created by old version ?

asked 5 years ago

mohamed fawey's avatar

updated 5 years ago

Hi every one, i am new user in design builder, i created model by version 2.1, but the program wasn't activated correctly, so i uninstalled the program and download the latest version of the program which i activated as evaluation user. when i tried to open the file with 6.5 version it didn't open. how can i open this file by the new version?

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answered 5 years ago

Dave's avatar

Wow, that model must be over 10 years old! If you contact the DesignBuilder Support Desk (https://designbuilder.co.uk/support) they should be able to send you a link to version 2 so you can download that version of the software.

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Yes, the Help Desk is the only way

Ag's avatar Ag  ( 5 years ago )

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Asked: 5 years ago

Seen: 403 times

Last updated: Mar 24 '20