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Design builder: how can i open file which i created by old version ?

asked 2020-03-23 03:32:11 -0500

mohamed fawey gravatar image

updated 2020-03-23 09:49:21 -0500

Hi every one, i am new user in design builder, i created model by version 2.1, but the program wasn't activated correctly, so i uninstalled the program and download the latest version of the program which i activated as evaluation user. when i tried to open the file with 6.5 version it didn't open. how can i open this file by the new version?

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answered 2020-03-24 03:19:05 -0500

Dave gravatar image

Wow, that model must be over 10 years old! If you contact the DesignBuilder Support Desk (https://designbuilder.co.uk/support) they should be able to send you a link to version 2 so you can download that version of the software.

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Yes, the Help Desk is the only way

Ag gravatar imageAg ( 2020-03-26 04:08:19 -0500 )edit

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Asked: 2020-03-23 03:32:11 -0500

Seen: 21 times

Last updated: Mar 24