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BEopt program crashing during optimization run

asked 2018-05-04 16:32:55 -0500

bwilbur gravatar image

updated 2018-05-05 09:41:46 -0500

My optimizations are causing the window "BEopt has stopped working correctly and will be shut down." There are no errors or any additional information. Have tried the optimization on several computers and still not working. Can you get this file to run or suggest troubleshooting? https://www.dropbox.com/s/8lf8hkqxwgx...

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I will try running the optimization locally to see if I can reproduce the issue.

shorowit gravatar imageshorowit ( 2018-05-07 10:04:29 -0500 )edit

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answered 2018-05-07 13:54:38 -0500

This is an issue that some users have reported and we don't know why it happens. It may be caused by an external program (e.g., antivirus) or may be specific to the computer hardware (e.g., graphics card and/or graphics driver). I successfully ran the first optimization case (VN Ref) locally, so I'm not sure what to suggest.

Screenshot: beopt_optimization.png

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Scott, thanks for doing this. I've just discovered that I can run that case successfully as well, however all of the other cases are crashing on all computers. Do you think you can try a different case to see if it runs? I'm trying to figure out if this is an issue with my model or not.

bwilbur gravatar imagebwilbur ( 2018-05-14 15:15:00 -0500 )edit

I've been running your project file and am on the last optimization case. So it's not something in your model. One hypothesis is that the longer BEopt is open, the more likely it is to crash? You might try running one case, closing and re-opening BEopt, and then running the next case. I know this isn't ideal, but I don't have many other ideas.

shorowit gravatar imageshorowit ( 2018-05-16 09:57:04 -0500 )edit

The project file successfully finished for me. (Feel free to email me if you'd like me to send it to you.)

shorowit gravatar imageshorowit ( 2018-05-16 17:40:20 -0500 )edit

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Asked: 2018-05-04 16:32:55 -0500

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Last updated: May 07