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Results Summary Tab Error

asked 2018-03-22 13:00:08 -0600

Kyle's avatar

updated 2018-03-22 14:19:54 -0600

My Simulation ran fine without any errors. I get this screen. I can open the results in chrome, but I'm curious why this tab is giving me an error.

image description

Windows 10 Sketchup 2017 OS ver. 2.4.0

I am behind a firewall, so I'm guessing that is the problem due to where I work. Anyone have an idea of how to access these pretty results instead of the html file they reference?

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I don't think this is a global issue in OS app and Windows 10, but I can see if anyone else has seen this. If you have OpenStudio Results measure in your workflow you can view that HTML file in chrome in the same way you mentioned for the EnergyPus html file. You should have . "reports" folder in the run directory that contains this. If it isn't in your workflow, then add it in using the measure tab.

David Goldwasser's avatar David Goldwasser  ( 2018-03-22 14:18:40 -0600 )edit

While I still cannot view results within the Open Studio Window under the Results Summary Tab due to the nature of my companies strict access to the internet, the measure you suggested generated the intended report for my access directly using Google Chrome. Thank you again for your rapid and helpful assistance. As I gain more knowledge using this program, I can help others on this site.

Kyle's avatar Kyle  ( 2018-03-22 14:35:40 -0600 )edit

Happy to help. It would be interesting to see if you have the same issue with PAT as the OpenStudio Application.

David Goldwasser's avatar David Goldwasser  ( 2018-03-22 15:26:51 -0600 )edit

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answered 2018-03-22 14:37:51 -0600

Kyle's avatar

The answer to this problem was to run the Open Studio Report Measure as part of the simulation under the measures tab. This generated the Open Studio report format I desired to be accessed from the reports folder of simulation.

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I have exactly the same issue. I even get the program unresponsive after the tab is clicked. Any solution?

Yi's avatar Yi  ( 2019-08-28 01:48:50 -0600 )edit

answered 2020-05-21 15:02:42 -0600

I was receiving this error page with or without the OpenStudio Results measure. The results reports were being generated, but not rendered in the Results tab.

The issue appears related to special characters in the file path. In my case it was a '%' character. Removing that character from the model path resolved the issue and the reports were displayed.

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yes, it's a poroblem about characters. In my case because a accent mark

Morán's avatar Morán  ( 2021-05-10 02:53:52 -0600 )edit

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Asked: 2018-03-22 13:00:08 -0600

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Last updated: May 21 '20