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Openstudio: Failed to Open file at :

asked 2017-04-17 14:47:48 -0600

Henrique Luz gravatar image

Hi, recently i started using openstudio and i cant open run openstudio after modeling at sketchup 2017 i try to open the OSM file at Openstudio and i always get the same error "Failed to open File at:", i tried running a diagnostic test at the file and got the following text: ">>diagnostic test start

File - C:/Users/henri/Desktop/TCC - Térmico/wq123.osm Running OSM Diagnostic Script Error occurred while running user script: Optional not initialized (RuntimeError)

["C:/openstudio-2.1.0/SketchUpPlugin/openstudio/sketchup_plugin/user_scripts/Reports/OSM_Diagnostic_Script.rb:85:in get'", "C:/openstudio-2.1.0/SketchUpPlugin/openstudio/sketchup_plugin/user_scripts/Reports/OSM_Diagnostic_Script.rb:85:inrun'", "C:/openstudio-2.1.0/SketchUpPlugin/openstudio/sketchup_plugin/lib/PluginUserScriptRunner.rb:385:in run_user_script'", "C:/openstudio-2.1.0/SketchUpPlugin/openstudio/sketchup_plugin/lib/MenuManager.rb:943:inblock in add_user_script'", "SketchUp:1:in `call'"] User script OSM Diagnostic Script completed with errors""

If someone could help i would be grateful

I am currently using a Windows 10 with sketchup pro 2017 and Openstudio 2.1.0

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if you send the model to we can take a look at it and try to identify and resolve the issue.

David Goldwasser gravatar image David Goldwasser  ( 2017-04-17 15:51:31 -0600 )edit

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answered 2017-04-17 18:33:41 -0600

updated 2017-04-17 18:45:11 -0600

This came up recently in this question. It looks like you can't have accented letters (é) in the filepath when using OS through the SketchUp Plugin. I've noted this an issue for the OS team to fix.

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Asked: 2017-04-17 14:47:48 -0600

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Last updated: Apr 17 '17