Openstudio: Failed to Open file at :
Hi, recently i started using openstudio and i cant open run openstudio after modeling at sketchup 2017 i try to open the OSM file at Openstudio and i always get the same error "Failed to open File at:", i tried running a diagnostic test at the file and got the following text: ">>diagnostic test start
File - C:/Users/henri/Desktop/TCC - Térmico/wq123.osm Running OSM Diagnostic Script Error occurred while running user script: Optional not initialized (RuntimeError)
["C:/openstudio-2.1.0/SketchUpPlugin/openstudio/sketchup_plugin/user_scripts/Reports/OSM_Diagnostic_Script.rb:85:in get'", "C:/openstudio-2.1.0/SketchUpPlugin/openstudio/sketchup_plugin/user_scripts/Reports/OSM_Diagnostic_Script.rb:85:inrun'", "C:/openstudio-2.1.0/SketchUpPlugin/openstudio/sketchup_plugin/lib/PluginUserScriptRunner.rb:385:in run_user_script'", "C:/openstudio-2.1.0/SketchUpPlugin/openstudio/sketchup_plugin/lib/MenuManager.rb:943:inblock in add_user_script'", "SketchUp:1:in `call'"]
User script OSM Diagnostic Script completed with errors""
If someone could help i would be grateful
I am currently using a Windows 10 with sketchup pro 2017 and Openstudio 2.1.0
if you send the model to OpenStudio@nrel.gov we can take a look at it and try to identify and resolve the issue.