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The Open Studio Version 1.10.0 is not opening

asked 2016-02-18 19:58:51 -0500

Ritesh's avatar

Until yesterday, I had the version 1.0.9 installed on my computer and it was running fine. Today I installed the version 1.10.0 and now I cant open my file.

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Are you seeing error opening a specific OSM file? What error are you seeing and are you opening it in the SketchUp plugin or the OpenStudio application?

David Goldwasser's avatar David Goldwasser  ( 2016-02-18 22:23:49 -0500 )edit

I am opening the file in OpenStudio Application....One other thing I noticed that when I asked my colleague to open the OSM file in his computer (64 bit), it ran successfully. Do you think 32 bit version is causing the problem?

Ritesh's avatar Ritesh  ( 2016-02-19 00:10:31 -0500 )edit

No one can help you unless you give more details about the error you are seeing

macumber's avatar macumber  ( 2016-02-21 21:18:49 -0500 )edit

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answered 2016-02-19 10:42:55 -0500

OpenStudio upgrades models to the version of OS you are opening them with. If you have a colleague who can open your model, try having that person open and save the model and then send it to you. This may jump you around whatever issue is preventing proper version upgrade from happening on your machine.

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Upgrade is happening fine. I am even installing the 32-bit version of the software. But I can not open the file .

Ritesh's avatar Ritesh  ( 2016-02-19 13:36:48 -0500 )edit

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Asked: 2016-02-18 19:58:51 -0500

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Last updated: Feb 19 '16