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I fail to open Openstudio

asked 2016-01-08 09:33:18 -0500

Frantz's avatar

updated 2016-01-08 10:05:06 -0500

I have downloaded OpenStudio 1.10.0. When I clik on the .exe files, i can open PAT and Resultsviewer but not OpenStudio. Trying to load an OS model from Sketchup, I get this error message : Failed to open file at C:/Users/Myname/Desktop/Thefilename.osm. Could someone help me ?

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What operating system are you using? Also if in SketchUp you save a new model, and then try to open that, does it also fail to open, or is just a specific file you have that fails.

David Goldwasser's avatar David Goldwasser  ( 2016-01-08 10:34:32 -0500 )edit

I'm using Windows 8.1. And every time I try to save or open a file .osm with the openstudio.exe it fails. However, I can open the osm file with a text editor.

Frantz's avatar Frantz  ( 2016-01-08 11:57:33 -0500 )edit

This is probably related to these two posts

@macumber, any specific instructions for extra things about configuration that @Frantz can send us.

David Goldwasser's avatar David Goldwasser  ( 2016-01-08 13:39:39 -0500 )edit

We are going to meet with another user having similar problems next week and will update if we find anything. @Frantz do you only experience this issue when trying to open or save files (which invokes the explorer shell for choosing files)?

macumber's avatar macumber  ( 2016-01-08 14:45:27 -0500 )edit

Even when I try to open Openstudio in the bin directory, nothing happens ; I think there is a problem with the .exe file .

Frantz's avatar Frantz  ( 2016-01-09 03:35:51 -0500 )edit

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answered 2016-04-29 09:50:49 -0500

André Mota's avatar

I had the same problem. I solved by creating a new Windows User without punctuation and accentuation..

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You are right. I have created a completely new account, without punctuation and accentuation and it finally works. I'm relieved.

Frantz's avatar Frantz  ( 2016-04-29 13:52:30 -0500 )edit

Thanks! I had the same problem and it was that the folder where I saved the file had an accentuation.

lluc86's avatar lluc86  ( 2017-05-13 03:00:58 -0500 )edit

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Asked: 2016-01-08 09:33:18 -0500

Seen: 642 times

Last updated: Apr 29 '16