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When the rows for each subcategory do not add up to the total for the end use, the remaining amount so that it adds up to the total is shown in a row with the subcategory name of "other". It can happen in any row. To investigate what that might consist of, look at what has not had a subcategory name attached to it that uses cooling (in your case). You might want to look at the MTD file which describes everything that contributes to a specific meter and look for how cooling is broken down.