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The ZoneHVAC:IdealLoadsAirSystem can also be used to model a real system. For "ideal" modeling make sure the inputs for Cooling Limit and Heating Limit are set to "NoLimit" and that the Cooling/Heating Availability Schedule input fields are blank (always available). If this still produces unmet hours, plot zone temp, zone set point temperature and unmet hours reports (then zoom in on a few days) to see when this is happening.