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It seems you are using a very old version of DesignBuilder Help (v2). The software version you are using isn't clear from your post, but the Help version you use should relate to the software version you use. Help for the latest version 5 is available either directly from the Help menu within DesignBuilder, or Help for the current and previous versions is available from the Support menu on the DesignBuilder website. If you still can't find what you need I suggest you contact the DesignBuilder Support Desk.