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Set the retail thermal zones to be conditioned by ideal air loads, and then ignore the district heating and district cooling energy use in your model outputs. This is assuming you aren't using ideal loads for other zones in your model and that you aren't using a district source for other heating/cooling in your building.

Set the retail thermal zones to be conditioned by ideal air loads, and then ignore the district heating and district cooling energy use in your model outputs. This is assuming you aren't using ideal loads for other zones in your model and that you aren't using a district source for other heating/cooling in your building.building. (EDIT): Another option is to set the surfaces between the retail and residential spaces as adiabatic