Question-and-Answer Resource for the Building Energy Modeling Community
 | 1 | initial version |
Hi Nancy, there isn't enough information in the post to provide a definitive answer. The first point would be to check you are using the most recent version of the DesignBuilder Results Viewer, as the latest version always includes fixes for known problems. You can download this free from the DB website. If you are using the latest version, please feel free to send the .eso file to the DesignBuilder online support desk with an explanation of your problem and they will try to help.
