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If it had been working and stopped all of the sudden, it could have been a temporary outage, or a change on your end related to firewalls. When it worked before was it from the same location or were you at home vs. at the office?

If it had been working and stopped all of the sudden, it could have been a temporary outage, or a change on your end related to firewalls. firewall or proxy. When it worked before was it from the same location or were you at home vs. at the office?

In OpenStudio and PAT you can configure the proxy by going to Preferences->Configure Internet Proxy. Enter your proxy URL, port, and username/password. Check with your IT department on the configuration if you cannot find it on your computer. The username/password field is optional on some proxies.