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2023-10-04 13:21:13 -0500 answered a question URBANopt combined project not running

The URBANopt residential workflow only supports US weather files out of the box. The error you are running into here is

2016-05-19 10:38:26 -0500 commented answer Why does this measure not download?

Hi @BrianP, email me at katherine (dot) fleming (at) nrel (dot) gov and I'll help you upload the new measure. Thanks!

2016-04-25 09:43:48 -0500 answered a question Problems creating EnergyPlus Account

Hi Adam, there are no known issues with the account creation process at the moment. Please email me at katherine (dot) fleming (at) nrel (dot) gov and I can help you get registered.

2016-03-18 17:09:49 -0500 commented question Problem with the BCL auth key

We have been experiencing some outages during the night (1am-4am Mountain time). The next time you try to access from the OS plugin, could you also try going directly to the BCL in a web browser? Let me know if you are able to reach the site or if it is also down. You can email me directly at katherine dot fleming at nrel dot gov and we can figure out what's going on.

2015-09-28 09:43:15 -0500 commented question Accessing the BCL: Firewall needs IP address and Port

Does your office have a proxy? Are you trying to access bcl.nrel.gov directly from a browser (e.g. Chrome, Firefox)?

2015-09-21 11:22:51 -0500 received badge  Teacher (source)
2015-09-21 11:17:02 -0500 answered a question Where can I find a complete E+ new features list?

The complete list of new features by release can be found here: https://energyplus.net/features

2015-06-18 15:48:06 -0500 received badge  Supporter (source)