Hi guys,
I had installed openstudio application V1.1.0, open studio SDK 3.1.0 and the sketchup plugin v1.1.0 with both sketchup pro 2020 and sketchup pro 2019 independently. The problem is the following: when you open an sketchup file it displays the following error when loading.
Error loading file C:/Users/morri/AppData/Roaming/SketchUp/SketchUp 2020/SketchUp/Plugins/OpenStudio/Startup.rb
Error: #<nomethoderror: undefined="" method="" <code="">openstudio_entities' for #<Sketchup::Model:0x000001e4ad841078>>
C:/Users/morri/AppData/Roaming/SketchUp/SketchUp 2020/SketchUp/Plugins/openstudio/sketchup/Sketchup.rb:169:indelete_openstudio_entities'
C:/Users/morri/AppData/Roaming/SketchUp/SketchUp 2020/SketchUp/Plugins/openstudio/lib/ModelManager.rb:116:in new_from_skp_model'
C:/Users/morri/AppData/Roaming/SketchUp/SketchUp 2020/SketchUp/Plugins/openstudio/lib/PluginManager.rb:183:in
start'
C:/Users/morri/AppData/Roaming/SketchUp/SketchUp 2020/SketchUp/Plugins/openstudio/lib/PluginManager.rb:555:in <module:OpenStudio>'
C:/Users/morri/AppData/Roaming/SketchUp/SketchUp 2020/SketchUp/Plugins/openstudio/lib/PluginManager.rb:73:in
<top (required)>'="" c:="" users="" morri="" appdata="" roaming="" sketchup="" sketchup="" 2020="" sketchup="" plugins="" openstudio="" startup.rb:99:in="" <code="">load'
C:/Users/morri/AppData/Roaming/SketchUp/SketchUp 2020/SketchUp/Plugins/OpenStudio/Startup.rb:99:in<top (required)>'="" c:="" program="" files="" sketchup="" sketchup="" 2020="" tools="" extensions.rb:197:in="" <code="">require'
C:/Program Files/SketchUp/SketchUp 2020/Tools/extensions.rb:197:inload'
C:/Users/morri/AppData/Roaming/SketchUp/SketchUp 2020/SketchUp/Plugins/openstudio.rb:47:in register_extension'
C:/Users/morri/AppData/Roaming/SketchUp/SketchUp 2020/SketchUp/Plugins/openstudio.rb:47:in
<top (required)>'<="" p="">
The plugin opens perfectly when you open sketchup to create a new project.
I had tried everything from deleting all software, deleting temporary files, verifying the compatibility between versions from Openstudio and Sketchup but the error still persists.