Why do my floorplans in the geometry tab/floorspace.js disappear? My bar turns from orange to red.

asked 2023-08-08 21:39:44 -0600

Mike117
105 ●1 ●5

updated 2023-08-09 10:52:14 -0600

14155 ●83 ●24 http://bigladdersoftware.com/

I centred my floor plan on the origin. However, it seems like my floor plans have disappeared, but the spaces remain on the left hand side. Images to follow. image description

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I started project and the same issue occurred.

Mike117 ( 2023-08-09 01:07:11 -0600 )edit

It may be your graphics card. It happens to me when I use a computer with no graphics card but if I open the same model in a computer with graphics card it appers normally. Did you take a look on that?

lrebello ( 2023-08-09 01:37:49 -0600 )edit

I am using a windows surface laptop. I am not sure how to solve this issue because I do not own a PC.

Is there a way around this?

Mike117 ( 2023-08-09 01:45:37 -0600 )edit

It happens to me a while ago and I found out that to see this tab of Open Studio I need to open the model in a computer with a graphics card. But I am not sure if that is really your problem.

lrebello ( 2023-08-09 01:50:48 -0600 )edit

I will see if I can look at it on my brothers computer it has a good graphics card. I will let you know how it goes.

Mike117 ( 2023-08-09 01:56:21 -0600 )edit

Try that. It may solve your issue.

lrebello ( 2023-08-09 02:02:10 -0600 )edit

Hi, I tried it on my brothers computer which has a graphics card and it did not work. Any other recommendations or fixes?

Mike117 ( 2023-08-09 14:55:05 -0600 )edit

Is there a file/folder that I am missing when I downloaded the latest versions of energyplus and openstudio?

Mike117 ( 2023-08-09 15:45:27 -0600 )edit

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