Openstudio does not launch

asked 2015-07-11 02:30:09 -0500

zegregy gravatar image

updated 2015-07-11 09:25:52 -0500

Hello

I've installed OpenStudio on win 8.1 but when I try to launch it, nothing happens, not even a splashscreen displayed (only my mouse cursor shows that something is working, just for a few seconds).

Is there any way to see what is happening? log, debug-mode or something? And is the installation self sufficient or are there some dependencies with other applications? (java and ruby are installed)

Also, I don't know if this may have an influence, I'm testing DesignBuilder and e+ on my laptop too...

Thank you

Greg

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Comments

Can you look in Task Manager to see if the OpenStudio application is shown under processes? Which version of OpenStudio are you using and are you using 32 or 64 bit?

macumber gravatar image macumber  ( 2015-07-11 09:38:27 -0500 )edit

ping @AlexSwindler

Kyle Benne gravatar image Kyle Benne  ( 2015-07-13 09:51:58 -0500 )edit

Hello

Sorry for my late response. Yes, I see it in the Taskmanager for some few seconds and "disappears" afterward. I'm using the last version of OpenStudio (1.8.0) and tried both version 32 and 64 bits (same problem).

Greg

zegregy gravatar image zegregy  ( 2015-07-21 03:11:06 -0500 )edit

Can you run any of the other OpenStudio applications like ResultsViewer or PAT? Are you able to use the SketchUp plug-in?

macumber gravatar image macumber  ( 2015-07-22 18:27:54 -0500 )edit

It is possible to lauch ResultsViewer and PAT, but it seems that the SketchUp plug-in does not work.

zegregy gravatar image zegregy  ( 2015-07-25 08:12:38 -0500 )edit