[Openstudio] cannot connect to the Internet，help！！！

asked 2022-11-15 00:22:40 -0500

huihui's avatar

updated 2022-11-15 08:04:13 -0500

Aaron Boranian's avatar

When I want to find measures, there will be a Window: "you appear to be offline, please connect to the internet to access the BCL.

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Are you connected to the internet? If so, it's a firewall issue, contact your IT department? What version of the OpenStudio Application are you using?

Julien Marrec's avatar Julien Marrec  ( 2022-11-16 19:59:42 -0500 )edit

I've met the same problem. The version is 1.6.0 and all settings about firewall have been closed, how can I fix this problem? Thanks for your help!

Aggie's avatar Aggie  ( 2023-11-12 20:39:56 -0500 )edit
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