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OpenStudio SketchUP plug-in failing on Macbook version

asked 2021-09-27 14:02:08 -0500

updated 2021-09-27 17:56:19 -0500

Hi, I'm trying to install the OpenStudio SketchUP plug-in on my macbook there are happing the following error:

Process: SketchUp [72901] Path: /Applications/SketchUp 2019/SketchUp.app/Contents/MacOS/SketchUp Identifier: com.sketchup.SketchUp.2019 Version: 19.3 (19.3.252) Code Type: X86-64 (Translated) Parent Process: ??? [1] Responsible: SketchUp [72901] User ID: 501

Date/Time: 2021-09-27 15:39:37.036 -0300 OS Version: macOS 11.6 (20G165) Report Version: 12 Anonymous UUID: DA63162E-2AD2-A483-6309-B3E56BF7CABD

Sleep/Wake UUID: 73849208-ADA4-41C1-831B-616189060813

Time Awake Since Boot: 250000 seconds Time Since Wake: 6200 seconds

System Integrity Protection: enabled

Crashed Thread: 0 CrBrowserMain Dispatch queue: com.apple.main-thread

Exception Type: EXC_CRASH (SIGABRT) Exception Codes: 0x0000000000000000, 0x0000000000000000 Exception Note: EXC_CORPSE_NOTIFY

Termination Reason: DYLD, [0x4] Symbol missing

Dyld Error Message: Symbol not found: _rb_st_init_numtable Referenced from: /Applications/OpenStudioApplication-1.2.0/*/openstudio.bundle Expected in: flat namespace . . .

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  • SketchUP Pro 2019 - Version 19.3.252;
  • OpenStudio Application - Version 1.2.0+72d719fabe;
  • SketchUP Plug-in Release - SketchUP 2019 - Version 1.2.0;
  • macOS Big Sur version 11.6
Anderson Garcia gravatar image Anderson Garcia  ( 2021-09-27 14:26:38 -0500 )edit

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answered 2021-09-28 02:02:38 -0500

updated 2021-09-28 17:56:39 -0500

If you are using the 1.2 OpenStudio Application you need to you SketchUp 2021. If you need to stay on SketchUp 2019 then you can use the 1.1 OpenStudio Application. This is described on the release notes.

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Thank you for the Answer! As you described I tried both options: 1) SketchUP 2019 > OpenStudio Application 1.1.0 (I think that was you really wanted to write above) > Result: SketchUP crashed when I was installing the correspondent extension;
2) SketchUP 2021 > OpenStudio Application 1.2.0 > Result: WORK !!!! I mean that nothing unexpected happened during the procedure - that is a very good news!!

Anderson Garcia gravatar image Anderson Garcia  ( 2021-09-28 09:15:01 -0500 )edit

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Asked: 2021-09-27 14:02:08 -0500

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Last updated: Sep 28