OS could not find or download OpenStudio Result Measure

asked 2020-11-27 03:10:50 -0600

Barbarur's avatar

updated 2021-07-09 17:49:50 -0600

__AmirRoth__'s avatar

Hello Everyone,

I just installed OS 1.0.0 for windows 10. As soon as I open it (which it takes a while), I get the pop-up warning window which says "Could not find or download OpenStudio Result Measure".

How can I solve this issue?

Regards.

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Comments

Try updating to OpenStudio Application 1.1.0 instead of 1.0.0 and see if the problem goes away.

David Goldwasser's avatar David Goldwasser  ( 2020-12-02 11:13:34 -0600 )edit

Are you connected to the internet when you start the OpenStudio Application? Have you created a BCL account and entered your API key into the OpenStudio Application? As David mentioned, there was a bug in OpenStudio Application 1.0.0 that caused a crash on startup if the result measure could not be found, are you seeing that? Do you have a BCL directory in your user directory?

macumber's avatar macumber  ( 2020-12-07 17:59:47 -0600 )edit
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