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FloorPlan in OS 2.9.1 doesn't open!

asked 2019-12-26 08:17:47 -0500

pauloprln gravatar image

updated 2020-01-07 17:19:35 -0500

Hello, OS users!

After a long time, I returned to my studies with OpenStudio.

I downloaded version 2.9.1 and installed it. However, I am unable to access FloorPlan through the Geometry tab. I downloaded the previous version, 2.3.0, which was used in the book. Even so, I couldn't make FloorPlan open.

I am using Windows 10 and Java in build version 1.8.0_231-b11.

Has anyone been through this situation that can help me?

Congratulations!

Paulo Roberto.

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@pauloprln just to confirm, are you having problems starting a new floor plan in 2.9.1, or are you having problems opening a floor plan made in 2.3.0 in OpenStudio 2.9.1? What happens if you try to open the FloorspaceJS file on this development web deployment?

When you are having a problem with the floor plan in the application are you seeing a crash, it just not finding the plan, or is it trying to load but just doesn't finish?

David Goldwasser gravatar image David Goldwasser  ( 2019-12-26 08:46:52 -0500 )edit

Hello, David!

The problem is just starting a new floor plan in 2.9.1. Simply, it doesn't open the FloorPlan editor.

I am starting from scratch studies with Building Energy Modeling with OpenStudio, because I had already started and stopped. Hence I also installed version 2.3.0, to see if it was a bug in 2.9.1, but I couldn't do it anyway.

Clicking the Geometry button displays the Windows standby circle and nothing else. But OpenStudio is not locked. I can access other tabs normally.

I have already opened the web version of FP and it works normally. But I haven't drawn anything on it yet.

pauloprln gravatar image pauloprln  ( 2019-12-26 09:16:19 -0500 )edit

Does this information apply to you and help? https://nrel.github.io/OpenStudio-use...

shorowit gravatar image shorowit  ( 2019-12-26 10:24:42 -0500 )edit

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answered 2019-12-26 14:29:07 -0500

pauloprln gravatar image

<facepalm>

Thanks, Shorowit and David!!!

Actually, my laptop has an NVIDA video card. After adjusting it, OpenStudio worked perfectly!

Thank you very much!!!

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Thanks for that update, glad to know that addressed the issue.

David Goldwasser gravatar image David Goldwasser  ( 2019-12-26 15:58:14 -0500 )edit

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Asked: 2019-12-26 08:17:47 -0500

Seen: 61 times

Last updated: Dec 26 '19