Error: Open Studio SketchUp Pro 2019 Plugin Installation

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2018 should also work, but you have to manually install the plugin with 2018. 2019 uses a different version of Ruby that we do not currently support.

Hi David. Thanks for the prompt and useful feedback.

We r building the image on 6-800 computers. They need to be ready by 4 March start of the new academic year.

The techs wish to use the newly released (last week?) SketchUp 2019. They have identified, and I have confirmed, that if you manually load the OpenStudio v2.7 into SU2019, then it 'loads' BUT reports the following error:

"Error loading OpenStudio SketchUp Plugin: 126: The specified module could not be found. - C:/openstudio-2.7.0/Ruby/openstudio.so" when the file is in this location. Can we recompile the ruby or insist on SU2018?

@the_donn I'm pretty sure it isn't possible to get the current OpenStudio installer to work with SketchUp2019. Can they install 2019 on the computers (for use by other students), but also leave either 2017 or 2018 on as well for use with OpenStudio?

Thanks David. Unfortunately that would require us to pay for two licenses. Not feasible I’m afraid. We’d need 100 or so of the computers to be imaged differently to cope with 60 or so students looking to use OS in a couple or three computer studios, and then there’d be the compatibility issues as students used the wrong SketchUp version ...

We may have to try something else.

Thanks for rapid response.

It might be worth checking with SketchUp on the licenses. If you already were using SketchUp 2018 and now want to upgrade to 2019, you should be able to use both. If you never had earlier versions of SketchUp then I can see the issue with using 2018 and 2019. But your proposal of some dedicated machines with 2018 also sounds like a workable solution.