BEopt 2.8.0.0 download failing

asked 2018-07-16 08:33:49 -0500

I have tried downloading BEopt but it terminates at 50MB. I tried downloading at home and at work, but no success. I have used both Chrome and IE. Anyone know how to contact the NREL developers? I don't have access to their ticketing system and don't have permission to the contact us button. Thank you.

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Comments

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It just worked for me on both Windows/IE and Mac/Firefox. Is it possible you have a firewall or antivirus that restricts downloading large files?

By the way, tagging a question with "beopt" here does alert the NREL developers of BEopt.

Eric Wilson gravatar image Eric Wilson  ( 2018-07-17 12:14:25 -0500 )edit

I am having the exact same issue. I have tried two different computers on different networks, multiple times. I have tried Chrome, Edge and Firefox. I have tried turning off virus software as well. It fails at 50MB. I don't see how to contact anyone for technical help either.

Lwebster gravatar image Lwebster  ( 2018-07-24 15:09:09 -0500 )edit