BEopt download failing

asked 2018-07-16 08:33:49 -0500

I have tried downloading BEopt but it terminates at 50MB. I tried downloading at home and at work, but no success. I have used both Chrome and IE. Anyone know how to contact the NREL developers? I don't have access to their ticketing system and don't have permission to the contact us button. Thank you.

edit retag flag offensive close merge delete



It just worked for me on both Windows/IE and Mac/Firefox. Is it possible you have a firewall or antivirus that restricts downloading large files?

By the way, tagging a question with "beopt" here does alert the NREL developers of BEopt.

Eric Wilson's avatar Eric Wilson  ( 2018-07-17 12:14:25 -0500 )edit

I am having the exact same issue. I have tried two different computers on different networks, multiple times. I have tried Chrome, Edge and Firefox. I have tried turning off virus software as well. It fails at 50MB. I don't see how to contact anyone for technical help either.

Lwebster's avatar Lwebster  ( 2018-07-24 15:09:09 -0500 )edit