BCL key authentication failed OpenStudio v2.4.2/2.5.0

asked 2018-06-13 16:28:09 -0600

cp gravatar image

updated 2018-06-14 07:20:39 -0600

Since this morning we have been having problems using the Components & Measures feature in OpenStudio. The application is asking for a a BCL key and the site bcl.nrel.gov is not working. Is there something we need to do on our end? We cannot access the website properly on any system. When we try going to https://bcl.nrel.gov/ we either cannot get the page to load or are given a message that we cannot access the site with our IP.

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I am having the same issue. Currently its telling me "Sorry, 192.xxx..... has been banned." My IT folks say that it isnt showing our IP adress, sounds like the site is down or broken.

eze01 gravatar imageeze01 ( 2018-06-14 17:27:31 -0600 )edit

BCL is currently down because of an NREL firewall issue. [edit: BCL is back up]

mdahlhausen gravatar imagemdahlhausen ( 2018-06-14 18:16:48 -0600 )edit