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Openstudio - Access denied

asked 2017-09-26 10:20:32 -0600

cirulo's avatar

updated 2017-09-26 10:54:52 -0600

I am trying to use Openstudio 2.2 and/or Sketchup 2017 in Windows 10, and I get access problems when tool tries to access to Temp folder.

image description

I discovered (I think) it happens because my name has special characters (ñ, á, ó...). I created other user without strange characters, and I can open and use Openstudio.

Do anyone have an idea about what could I do to use Openstudio in my user count?

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answered 2017-09-26 14:46:49 -0600

This has been asked/answered here. It is unlikely to be fixed soon, so you are best off using an account w/out special characters.

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Asked: 2017-09-26 10:20:32 -0600

Seen: 209 times

Last updated: Sep 26 '17