Question-and-Answer Resource for the Building Energy Modeling Community

Get started with the Help page

4

openstudio app not launching

asked 2017-09-11 21:51:34 -0600

Shilpa Surana
61 ●2

updated 2017-09-12 10:32:03 -0600

flag of United States of America

4446 ●5 ●17 http://bleedinggreenna...

I am running open studio version 2.2 on my machine with windows 8. When I try to launch the program from the shortcut, I get an error 'this app can't run on your PC'. I tried uninstalling the program and then re-installing it in my c drive/openstudio-2.2/bin. OpenStudioApp.exe is 0 KB and is not launching. Please let me know how to fix this issue.

edit retag flag offensive close merge delete

Comments

1

I had some issues working with Openstudio app. I was able to launch the app but could not open files in it. Are you using a Dell laptop? Dell Backup and recovery was the issue for my problem. Please try to see if the response to this question will solve your issue: https://unmethours.com/question/13399...

rsunnam ( 2017-09-12 10:22:04 -0600 )edit

If @rsunnam's suggestion didn't help please re-download before re-installing incase you had an incomplete download.

David Goldwasser ( 2017-10-03 15:06:28 -0600 )edit

1 Answer

Sort by » oldest newest most voted

2

answered 2017-10-03 15:29:14 -0600

Shilpa Surana
61 ●2

In my case, Trend Micro anti-virus software was the culprit for OpenStudio crashing. It was detecting the openstudioapp as virus so it was being deleted every time I tried to launch the program. I had to uninstall the program to be able to launch openstudio again.

edit flag offensive delete link

Your Answer

Please start posting anonymously - your entry will be published after you log in or create a new account.

Training Workshops

Careers

Question Tools

1 follower

Stats

Asked: 2017-09-11 21:51:34 -0600

Seen: 1,026 times

Last updated: Sep 11 '17

Site design and logo: Copyright © 2015 Big Ladder Software LLC. All rights reserved.
The Unmet Hours and Big Ladder names and logos are trademarks of Big Ladder Software LLC.
User contributions licensed under the Creative Commons Attribution Share Alike 3.0 License.

Powered by