OpenStudio 2.2.0 Crashing

asked 2017-08-07 15:17:03 -0600

JCR562 gravatar image

updated 2017-08-07 18:48:41 -0600

Is anyone having trouble with OpenStudio 2.2.0 crashing? I'm getting a message stating OpenStudio has stopped working. It happens when I try to go from different from Space tab to Construction tab.

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Can you include a little more information? What's your operating system (eg: Windows 10)? Can you be more precise about what makes it crash? (eg: I do this specific action on the space tab then quickly click on the construction tab, then it crashes immediately) Can you give us steps to repeatedly reproduce it? Is it on a specific model or all models?

Julien Marrec gravatar image Julien Marrec  ( 2017-08-08 01:37:21 -0600 )edit

And FYI, the process to report bugs/crash is more about searching for similar issues on github, and then posting one if you cannot find it. See:

Julien Marrec gravatar image Julien Marrec  ( 2017-08-08 01:46:13 -0600 )edit

I'm operating on WIndows 10. It's crashing on all of my models and not just one specific scenario. I'll open the file and be able to see the spaces tab and when I click any of the facilities tab, construction tab, or HVAC tab the model will try and open those tabs and then crashes immediately. The error reads "OpenStudio has stopped working". I wasn't aware of github so thanks for that tip...I'll search there and see if I find any similar issues.

JCR562 gravatar image JCR562  ( 2017-08-08 08:38:38 -0600 )edit

Try letting the app sit for a bit after opening/loading - like 30 seconds before trying to navigate to another tab. This was a bug that should have been fixed in 2.2.0, but one never knows.

ljbrackney gravatar image ljbrackney  ( 2017-08-08 10:11:47 -0600 )edit

Have you only used OpenStudio to edit your model? Or did you edit the model in a text editor? The app will crash if you made a mistake editing the model in a text editor.

mdahlhausen gravatar image mdahlhausen  ( 2017-08-08 12:59:43 -0600 )edit