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Failing to load an Openstudio file

asked 2017-06-14 10:53:25 -0500

Yael's avatar

updated 2017-06-16 03:36:45 -0500

I'm having troubles to upload an OSM file to Sketchup: I've just created a simple model in Sketchup, but after saving (using Save Openstudio model) and trying to open it (using Open Openstudio model) I received the following messages:

image description image description

This is not the first time it happens. What can be done to solve this?

I'm using: Sketchup Make version 17.2.2555 and Openstudio 2.1.0

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Can you share the file itself please? Worth a shot too: can you try placing it in a location that doesn't include Hebrew (guessing here...) characters maybe?

Julien Marrec's avatar Julien Marrec  ( 2017-06-16 03:39:38 -0500 )edit

Try moving the file to another directory without any special characters.

David Goldwasser's avatar David Goldwasser  ( 2017-06-20 11:30:30 -0500 )edit

Thank you, it worked!

Yael's avatar Yael  ( 2017-07-18 12:09:25 -0500 )edit

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answered 2017-07-19 08:15:45 -0500

Try placing it in a location that doesn't include Hebrew nor any other special characters.

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Asked: 2017-06-14 10:53:25 -0500

Seen: 789 times

Last updated: Jul 19 '17