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HVAC library missing in OS since updated to v2.1

asked 2017-04-17 03:43:30 -0600

katsuya.obara's avatar

Hi! I have updated openstudio to v2.1. Then I cannot see any HVAC library as shown in right side of following image.
image description
Does anyone know why this happens and how I can fix it?
Thank you.

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What is your build number under "About OpenStudio" and what operating system are you using? I don't see this issue with my installer (mac build fae436fc10).

David Goldwasser's avatar David Goldwasser  ( 2017-04-17 09:43:20 -0600 )edit

Sometimes, I tend to have the same issue with OS 2.1 in Windows 10, but the objects turn up if i leave the screen idle for a while, after entering the HVAC Systems Tab and before clicking on the Library tab (2-3 minutes). Have you tried this?

gokul's avatar gokul  ( 2017-04-17 11:11:24 -0600 )edit

Hi David
please find following information
build number : fae436fc10
OS : Windows 7
Thank you for your help.

katsuya.obara's avatar katsuya.obara  ( 2017-04-17 19:53:51 -0600 )edit

Hi Gokulram, Thank you for your advice.
I tried, but did not work for me...

katsuya.obara's avatar katsuya.obara  ( 2017-04-18 21:12:34 -0600 )edit

Hi Katsuya,

Have you found a solution? I have the same problem. My build number is the same as yours.

Tao Dai's avatar Tao Dai  ( 2017-04-23 15:42:44 -0600 )edit

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answered 2017-04-25 13:37:19 -0600

JKavanaugh's avatar

Just messed around with this for a while. If I open my .osm file directly from its directory, then nothing shows up in ANY of my libraries. However, if I open the OS app directly, then open my specific model from the file menu, then components will appear in the libraries. Strange...

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Thanks @JKavanaugh, I was able to confirm this. I switched this to an answer, and will make sure an issue is filed. This seems to just affect files open by double clicking the OSM and just on Windows.

David Goldwasser's avatar David Goldwasser  ( 2017-04-25 14:14:49 -0600 )edit

I also ran across someone with a similar issue on Mac during my search. You may want to look into that as well:

JKavanaugh's avatar JKavanaugh  ( 2017-04-25 14:26:57 -0600 )edit

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Asked: 2017-04-17 03:43:30 -0600

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Last updated: Apr 17 '17