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OpenStudio does not start & SketchUp plugin load errors

asked 2016-12-03 04:21:07 -0600

harisgk's avatar

updated 2017-08-28 09:25:25 -0600

Hello. I have a problem with running OpenStudio and SketchUp plugin in my laptop. I run Windows 10 x64 First i installed SketchUp 2017 and then OpenStudio 1.13.0 Open Studio showed a message that didn't found SketchUp 2016. I tried to open OpenStudio but it didn't open.Only the other 2 programms ran. (analysis tool). I unistalled both OpenStudio and SketchUp 2017 and then I installed SkecthUp 2016 and OpenStudio 1.13.0 again. When i opened SketchUp I show a message about the plug in guide and then it showed a message about loading errors. The OpenStudio doesn't open again.The two programms are installed in the same folder.

  • Windows 10 x 64
  • SketchUp 2016
  • OpenStudio 1.13.0
  • Installed in the same folder
  • OpenStudio does not open (Only the other two programms run (parameter analysis tool))
  • SketchUp shows Load Errors for the plugin
  • The OpenStudio extension in SketchUp is checked

Error Loading File C:/ProgramData/SketchUp/SketchUp 2016/SketchUp/Plugins/OpenStudio/Startup.rb Error: #<errno::eacces: permission="" denied="" -="" c:="" users="" ΧΑΡΗΣ="" appdata="" local="" temp="" openstudio=""> C:/Program Files/SketchUp/SketchUp 2016/Tools/RubyStdLib/fileutils.rb:245:in mkdir' C:/Program Files/SketchUp/SketchUp 2016/Tools/RubyStdLib/fileutils.rb:245:infu_mkdir' C:/Program Files/SketchUp/SketchUp 2016/Tools/RubyStdLib/fileutils.rb:219:in block (2 levels) in mkdir_p' C:/Program Files/SketchUp/SketchUp 2016/Tools/RubyStdLib/fileutils.rb:217:inreverse_each' C:/Program Files/SketchUp/SketchUp 2016/Tools/RubyStdLib/fileutils.rb:217:in block in mkdir_p' C:/Program Files/SketchUp/SketchUp 2016/Tools/RubyStdLib/fileutils.rb:203:ineach' C:/Program Files/SketchUp/SketchUp 2016/Tools/RubyStdLib/fileutils.rb:203:in mkdir_p' C:/Program Files/OpenStudio 1.13.0/Ruby/openstudio/sketchup_plugin/lib/PluginManager.rb:104:ininitialize' C:/Program Files/OpenStudio 1.13.0/Ruby/openstudio/sketchup_plugin/lib/PluginManager.rb:526:in new' C:/Program Files/OpenStudio 1.13.0/Ruby/openstudio/sketchup_plugin/lib/PluginManager.rb:526:in<module:openstudio>' C:/Program Files/OpenStudio 1.13.0/Ruby/openstudio/sketchup_plugin/lib/PluginManager.rb:76:in <top (required)>' C:/ProgramData/SketchUp/SketchUp 2016/SketchUp/Plugins/OpenStudio/Startup.rb:52:inload' C:/ProgramData/SketchUp/SketchUp 2016/SketchUp/Plugins/OpenStudio/Startup.rb:52:in <top (required)>' C:/Program Files/SketchUp/SketchUp 2016/Tools/extensions.rb:197:inrequire' C:/Program Files/SketchUp/SketchUp 2016/Tools/extensions.rb:197:in load' C:/ProgramData/SketchUp/SketchUp 2016/SketchUp/Plugins/OpenStudio.rb:176:inregister_extension' C:/ProgramData/SketchUp/SketchUp 2016/SketchUp/Plugins/OpenStudio.rb:176:in `<top (required)&gt;'<="" p="">

Please help !! I have a deadline project running ! Thank you !

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answered 2016-12-04 13:50:45 -0600

Redline's avatar

I have much the same issue. INstalled 2017, found that didnt work, so un-installed everything. INstalled 2016, then openstudio 1.13. And when starting sketch-up I have a bunch of errors . I also have installed both apps to the same folder.

Errors below:

Error Loading File C:/ProgramData/SketchUp/SketchUp 2016/SketchUp/Plugins/OpenStudio/Startup.rb Error: #<runtimeerror: unable="" to="" initialize="" openssl:="" verify="" that="" ruby="" can="" access="" the="" openssl="" libraries=""> D:/CymapDev/IFC/OpenStudio/OpenStudio 1.13.0/Ruby/openstudio.rb:153:in <top (required)>' D:/CymapDev/IFC/OpenStudio/OpenStudio 1.13.0/sketchup/Tools/RubyStdLib/rubygems/core_ext/kernel_require.rb:45:inrequire' D:/CymapDev/IFC/OpenStudio/OpenStudio 1.13.0/sketchup/Tools/RubyStdLib/rubygems/core_ext/kernel_require.rb:45:in require' C:/ProgramData/SketchUp/SketchUp 2016/SketchUp/Plugins/OpenStudio/OpenStudio-config:2:in<top (required)&gt;'="" c:="" programdata="" sketchup="" sketchup="" 2016="" sketchup="" plugins="" openstudio="" startup.rb:33:in="" <code="">load' C:/ProgramData/SketchUp/SketchUp 2016/SketchUp/Plugins/OpenStudio/Startup.rb:33:in<top (required)&gt;'="" d:="" cymapdev="" ifc="" openstudio="" openstudio="" 1.13.0="" sketchup="" tools="" extensions.rb:197:in="" <code="">require' D:/CymapDev/IFC/OpenStudio/OpenStudio 1.13.0/sketchup/Tools/extensions.rb:197:inload' C:/ProgramData/SketchUp/SketchUp 2016/SketchUp/Plugins/OpenStudio.rb:176:in register_extension' C:/ProgramData/SketchUp/SketchUp 2016/SketchUp/Plugins/OpenStudio.rb:176:in<top (required)&gt;'<="" p="">

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Were you all ever able to find an answer to this problem? I'm getting on the prerelase for 1.0.0 Openstudio App and SketchUp 2019.

R1cardo's avatar R1cardo  ( 2020-03-11 09:39:45 -0600 )edit

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Asked: 2016-12-03 04:21:07 -0600

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Last updated: Dec 03 '16