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OpenStudio plug-in for SketchUp runs extremely slow

asked 2016-09-29 12:32:38 -0600

ARZ1646 gravatar image

updated 2021-05-07 09:39:07 -0600

I've working on a clients system running Win7, system meets all the system requirements. Sketchup Pro 2016 locks up or responds slowly when the OpenStudio plug-in is utilized. Sketchup does not slow down when not using the plug-in. We have tried using the latest version of the Legacy OpenStudio Plug-in for Win7, Energyplus 8.4, Sketchup Pro 16, and OpenStudio 1.11. Using the Legacy OpenStudio Plug-in does not work at all errors opening OSM file. The OpenStudio Plug-in (not Legacy) opens the file but then bogs down in performance usually requiring to Sketchup to be closed from Task Manager. I have uninstalled and re-installed OpenStudio. I have copied the libeay32.dll and the ssleay32.dll files to the Sketchup Pro directory to ensure there was not a conflict with dll files between the OpenStudio and the Sketchup Pro.

Any suggestions has anyone else seen this?

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Does this happen with any model, or is there a specific model you are seeing performance issues with? If it is a specific model please provide some details on how large (how many spaces) it has.

If it is just one model, you may wan to try to run the diagnostic script on it, described here.

David Goldwasser gravatar image David Goldwasser  ( 2016-09-29 13:02:29 -0600 )edit

I've only tried it on one model so far, but it only has three spaces. The model opens, but using the plug-in slows the features and tasks considerably. It can take several minutes to select the menus and options for basic functions like drawing or rotating the views.

ARZ1646 gravatar image ARZ1646  ( 2016-09-29 13:33:26 -0600 )edit

Do they have any other SketchUp plugins on their system? If so can you list them.

David Goldwasser gravatar image David Goldwasser  ( 2016-09-29 14:41:39 -0600 )edit

I just checked again and it appeared to be a network issue, as the plugin speed and functions were normal after the model file were moved to the local desktop and opened from there. Thanks all!

ARZ1646 gravatar image ARZ1646  ( 2016-09-30 13:04:22 -0600 )edit

Cool, glad that worked! I'm going to convert @Eric Ringold's comment to an answer.

David Goldwasser gravatar image David Goldwasser  ( 2016-09-30 13:23:24 -0600 )edit

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answered 2016-09-29 15:22:37 -0600

Is the model file located on a network drive? I've noticed plugin slowdowns when the model is not on the local machine.

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Asked: 2016-09-29 12:32:38 -0600

Seen: 221 times

Last updated: Sep 29 '16