Openstudio does not start-Sketchup load errors

asked 2016-04-01 05:21:21 -0600

ithermos gravatar image

updated 2018-05-15 09:51:14 -0600

I run windows 10 64 bits.

I install first Sketchup then EnergyPlus and then OpenStudio, before I install OpenStudio sketch up runs fine.

After openstudio installation, openstudio won't start at all and sketch up comes up with the following. I have tried 1 month ago with previous openstudio versions and faced the same problem.

Error Loading File C:/ProgramData/SketchUp/SketchUp 2016/SketchUp/Plugins/OpenStudio/Startup.rb
Error: #<Errno::EACCES: Permission denied - C:/Users/Γιάννης>
C:/Program Files/SketchUp/SketchUp 2016/Tools/RubyStdLib/fileutils.rb:245:in `mkdir'
C:/Program Files/SketchUp/SketchUp 2016/Tools/RubyStdLib/fileutils.rb:245:in `fu_mkdir'
C:/Program Files/SketchUp/SketchUp 2016/Tools/RubyStdLib/fileutils.rb:219:in `block (2 levels) in mkdir_p'
C:/Program Files/SketchUp/SketchUp 2016/Tools/RubyStdLib/fileutils.rb:217:in `reverse_each'
C:/Program Files/SketchUp/SketchUp 2016/Tools/RubyStdLib/fileutils.rb:217:in `block in mkdir_p'
C:/Program Files/SketchUp/SketchUp 2016/Tools/RubyStdLib/fileutils.rb:203:in `each'
C:/Program Files/SketchUp/SketchUp 2016/Tools/RubyStdLib/fileutils.rb:203:in `mkdir_p'
C:/Program Files/OpenStudio 1.11.0/Ruby/openstudio/sketchup_plugin/lib/PluginManager.rb:95:in `initialize'
C:/Program Files/OpenStudio 1.11.0/Ruby/openstudio/sketchup_plugin/lib/PluginManager.rb:517:in `new'
C:/Program Files/OpenStudio 1.11.0/Ruby/openstudio/sketchup_plugin/lib/PluginManager.rb:517:in `<module:OpenStudio>'
C:/Program Files/OpenStudio 1.11.0/Ruby/openstudio/sketchup_plugin/lib/PluginManager.rb:67:in `<top (required)>'
C:/ProgramData/SketchUp/SketchUp 2016/SketchUp/Plugins/OpenStudio/Startup.rb:43:in `load'
C:/ProgramData/SketchUp/SketchUp 2016/SketchUp/Plugins/OpenStudio/Startup.rb:43:in `<top (required)>'
C:/Program Files/SketchUp/SketchUp 2016/Tools/extensions.rb:197:in `require'
C:/Program Files/SketchUp/SketchUp 2016/Tools/extensions.rb:197:in `load'
C:/ProgramData/SketchUp/SketchUp 2016/SketchUp/Plugins/OpenStudio.rb:167:in `register_extension'
C:/ProgramData/SketchUp/SketchUp 2016/SketchUp/Plugins/OpenStudio.rb:167:in `<top (required)>'
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Comments

Tell me your windows User isn't named ΓιάννηΟ!?

Julien Marrec gravatar image Julien Marrec  ( 2016-04-03 06:08:16 -0600 )edit

I believe that's because the folder name is in Greek.

ithermos gravatar image ithermos  ( 2016-04-03 08:26:42 -0600 )edit

Clearly it's got a problem accessing the folder, that might be it. I'll let the OpenStudio developers help you with that one. You should probably move this question to the github

Julien Marrec gravatar image Julien Marrec  ( 2016-04-04 03:47:47 -0600 )edit