openstudio unable to connect to amazon EC2
I am having issues with the Openstudio ParametricAnalysisTool (Windows7 professional 64bit SP1 Open studio 1.10.0 bc05249524). It will not connect to the amazon cloud. Is there a particular port that I have to have open? my port 80 is already open.
When trying to check usage I get the following error message: CheckTotalInstances process failed to return output. Verify settings from Cloud menu.
When trying to activate cloud I get the following error message: ValidateCredentials process failed to return output. Verify settings from Cloud menu.
Has anyone encountered these before? Any ideas on what to do? I am more than 100% sure about the keyId and secret access key's because I simply copy pasted them into the fields. There is nothing else to do but click next so I know its not a credentials issue.
What version of OS are you using? What operating system?
Windows7 professional 64bit SP1 Open studio 1.10.0 bc05249524
You can rule in/out a firewall issue by trying from a different network. Try from your home internet connection (most likely to work), a guest network at work (depends on guest network security), or even tethered to a smart phone.