Question-and-Answer Resource for the Building Energy Modeling Community
Get s tarted with the Help page
Ask Your Question
2

Error while trying to access SketchUp make with OpenStudio plugin

asked 2015-12-21 04:53:44 -0500

Subha_cbs gravatar image

updated 2015-12-22 03:53:23 -0500

I am getting the following error while trying to access SketchUp make with OpenStudio plugin. I am using OpenStudio version 1.10.

image description

edit retag flag offensive close merge delete

Comments

Looks like you are on a windows machine.

  • What version of Windows are you using?
  • Also is it a non-US version of windows?
  • Lastly can you give me the name of the installer file if you still have it. Should look something like this "OpenStudio-1.10.0.0a4f158456-Win64.exe"

Thanks,

David Goldwasser gravatar image David Goldwasser  ( 2015-12-21 13:43:04 -0500 )edit
  • I am using Windows 10 Pro
    • I am not sure whether i am using no-US version of windows? if this is mandatory then kindly let me know how can i find this?
    • OpenStudio-1.10.0.b3dba8fb66-Win64
Subha_cbs gravatar image Subha_cbs  ( 2015-12-21 23:41:43 -0500 )edit

We fixed a mac specific bug related to SketchUp 2016 and put a newer installer than what you have on our website and on GitHub. While the change should only impact mac users it is still worth a try for you to re-download the installer for 1.10.0 and install that one. If that doesn't fix your issue I'll investigate other causes.

David Goldwasser gravatar image David Goldwasser  ( 2015-12-22 09:40:05 -0500 )edit

1 Answer

Sort by ยป oldest newest most voted
1

answered 2015-12-24 11:26:53 -0500

Can you try following the instructions here, this is most likely a dependency issue with OpenSSL.

edit flag offensive delete link more

Your Answer

Please start posting anonymously - your entry will be published after you log in or create a new account.

Add Answer

 

Question Tools

1 follower

Stats

Asked: 2015-12-21 04:53:44 -0500

Seen: 175 times

Last updated: Dec 24 '15