Openstudio has stopped working

asked 2015-08-31 12:12:14 -0600

updated 2015-08-31 15:47:40 -0600

Hi,

Openstudio stops working whenever I try to open a file. My system is Window 10. I am not sure if that is the reason causing this problem. Could anyone provide me a solution?

image description Thanks, Ning.

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For what it's worth I'm running it on Windows 10 with no problems.

Jamie Bull ( 2015-08-31 12:21:21 -0600 )edit

Probably the problem is not the system. I couldn't figure out the solution. Thanks anyway.

ning.yang@aec.us ( 2015-08-31 12:39:05 -0600 )edit

To see what's causing a crash you could try checking the Event Logs. There are instructions here. I've not used this for OpenStudio but worth a try.

Jamie Bull ( 2015-08-31 13:24:20 -0600 )edit

If you make a new model with OpenStudio and try to save, and then re-open that file does it still crash? Also can you specify which version of OpenStudio you are using. Thanks

David Goldwasser ( 2015-08-31 14:16:03 -0600 )edit

Have you tried un-installing and re-installing? Sidesteps the reason for your error but might be a solution.

keb ( 2015-08-31 14:16:35 -0600 )edit

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Hi @SIREE23 - this isn't an answer to this question. If you're still having trouble, try opening a new question describing your own situation. You'll be much more likely to receive a useful answer

Jamie Bull ( 2017-10-26 01:58:56 -0600 )edit

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