OpenStudio: can't calculate zone volume due to not enclosed surfaces

savecancel

Hi, everyone!

I was running OpenStudio and got some severe errors like the following.

   ** Severe  ** For zone: ELC ROOM 1 it is not possible to calculate the volume from the surrounding surfaces so either provide the volume value or define all the surfaces to fully enclose the zone.
** Warning ** CalculateZoneVolume: The Zone="ELC ROOM 1" is not fully enclosed. To be fully enclosed, each edge of a surface must also be an edge on one other surface.
   **   ~~~   **   The zone volume was not calculated and an error exists. 
   **   ~~~   **   The surface "SURFACE 77" has an edge that was used 4 times: it is an edge on three or more surfaces: 
   **   ~~~   **     It was found on the following Surfaces: 'SURFACE 82' 'SURFACE 687' 'SURFACE 682' 
   **   ~~~   **     Vertex start { 65.5000, 121.2319, 8.0000}
   **   ~~~   **     Vertex end   { 72.9262, 113.3000, 8.0000}
   **   ~~~   **   The surface "SURFACE 77" has an edge that was used 3 times: it is an edge on three or more surfaces: 
   **   ~~~   **     It was found on the following Surfaces: 'SURFACE 78' 'SURFACE 210' 
   **   ~~~   **     Vertex start { 72.9262, 113.3000, 8.0000}
   **   ~~~   **     Vertex end   { 72.9262, 113.3000, 4.4000}
   **   ~~~   **   The surface "SURFACE 78" has an edge that was used 4 times: it is an edge on three or more surfaces: 
   **   ~~~   **     It was found on the following Surfaces: 'SURFACE 210' 'SURFACE 374' 'SURFACE 939' 
   **   ~~~   **     Vertex start { 72.9262, 113.3000, 8.0000}
   **   ~~~   **     Vertex end   { 69.3000, 113.3000, 8.0000}
   **   ~~~   **   The surface "SURFACE 78" has an edge that was used 3 times: it is an edge on three or more surfaces: 
   **   ~~~   **     It was found on the following Surfaces: 'SURFACE 79' 'SURFACE 210' 
   **   ~~~   **     Vertex start { 69.3000, 113.3000, 8.0000}
   **   ~~~   **     Vertex end   { 69.3000, 113.3000, 4.4000}

I've already checked the zones, and they are enclosed. According to some videos(https://youtu.be/Eex6T2SmqOc?si=gjAnyCZx_vbxH8wb), this can be fixed using the inspector in SketchUP, but I find it almost impossible, as my model is a shopping mall with 4 stories and complex structures. Computing the volume for each zone seems to be time-consuming.

I am a new user of OpenStudio and can't figure out the meaning of the upper code. My model can be viewed through this link. I try to save the file as idf. but failed.

Does anyone know how to solve the problem?

Thanks, any assistance would be greatly appreciated!